Patient Satisfaction Quality Improvement Project Paper

Patient Satisfaction Quality Improvement Project Paper

Here is the rubric for this assignment for

Patient Satisfaction Quality Improvement Project: Summary

*Based on your organization's data, or an organization of your choice, analyze the data metrics and dashboards used to select a patient satisfaction quality improvement opportunity.

*If you are analyzing a hospital-based system, include the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores in your analysis.Patient Satisfaction Quality Improvement Project Paper

(A hospital that I chose is Glendale Memorial Hospital and Medical Center, Zip code: 91207, Glendale, CA).  If you go to this website, https://www.medicare.gov/hospitalcompare  Then, type in zip code and the hospital information, a new screen will pop up and then go to the tab (Survey of patients’ experiences) then, you will get HCAHPS scores. You will need to include HCAHPS scores of Glendale Memorial Hospital for this assignment.  For HCAHPS information, please go to this website, http://www.hcahpsonline.org/globalassets/hcahps/facts/hcahps_fact_sheet_november_2017a.pdf

 BUY A PLAGIARISM-FREE PAPER HERE

*Write a 700-word summary that analyzes the laws, regulations, policies, and procedures that may affect the quality improvement project.

*Criteria:  Each category needs to be explained thoroughly.

  • Analyzes the laws that may affect the quality improvement project.
  • Analyzes the regulations that may affect the quality improvement project
  • Analyzes the policies that may affect the quality improvement project.
  • Analyzes the procedures that may affect the quality improvement project.

patient quality

*Cite and references all sources.  APA formatted.Patient Satisfaction Quality Improvement Project Paper